Category Terms & Conditions

Shipment Conditions

Standard Shipment Orders shipped within Taiwan will be sent via the official postal service and typically arrive within 1 to 3 business days. For orders outside of Taiwan, we utilize the EMS postal system. Deliveries to East Asia generally take…

Warranty and Repair

Chien Yu Liu will repair or replace manufacturing issues (ex. mechanical defects, porosity in precious metals, etc.) free of charge up to 1 year from the date of purchase. Please retain the receipt and authenticity of the work or pass them…

Exchange and Return

We want the collectors to be completely satisfied with their order. Under our return policy, if for any reason the collectors are not satisfied with the online purchase, he/she can cancel the order within 7 days of arrival and have…